TERMS & CONDITIONS
WELCOME TO SHANI'S LIVING CREATIONS
We’re thrilled to have you here, and we want to ensure your experience is as delightful as a blooming flower. Please take a moment to read through our terms and conditions—think of them as the fine print that helps keep our plant collection flourishing..
ACCEPTANCE AND TERMS
By accessing our website and making a purchase, you agree to these terms and conditions. If you don’t agree, no hard feelings—please just browse and enjoy our beautiful plants!
PRODUCT INFORMATION
​At Shani’s Living Creations, we strive to provide accurate descriptions and images of our plants. However, due to the nature of living products, some variations in size, color, or appearance may occur. Every plant is unique, just like you!
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ORDERING
Placing Orders: To place an order, simply select your desired plants and proceed to checkout. We accept various payment methods for your convenience.
Order Confirmation: You’ll receive an email confirmation once your order is placed
SHIPPING & DELIVERY
​Shipping Time: We work diligently to ensure your plants arrive quickly and safely. Typically, orders will be shipped within 3-5 business days.
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Delivery: Please ensure your delivery address is correct! We’re not responsible for lost or mis-delivered packages due to incorrect addresses.
Shipping Costs: Shipping fees will be calculated at checkout based on your location and the size of your order.
Some items may be marked for local pick up only. We’ll do out best to denote when shipping isn’t an option.
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RETURN & EXCHANGES
​​We want you to love your new plants! If you’re not completely satisfied:
Contact Us: Reach out within 7 days of receiving your order.
Returns: For live plants, replace the plant at no cost to you with our 30 day guarantee. You’ll need to provide pictures for verification. For our other products, you’ll have to pay for return shipping for a full refund.​
CARE INSTRUCTIONS
​Each plant comes with specific care instructions to help them thrive in your home. Please also check out our care videos. Follow these tips, and you’ll have a happy little green friend!​
PRIVACY POLICY
Your privacy matters to us. We collect personal information for order processing and communication purposes only. Your data will never be sold or shared without your consent. ​
LIMITATIONS OF LIABILITY
While we love our plants and take great care in their selection and shipping, we can’t guarantee growth or survival once they arrive at your home. Make sure to give them the love and care they deserve! We are also not responsible for any damage caused by pets or if they are harmed by eating the plants​
CHANGES TO TERMS
We may update these terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued use of our site after changes means you accept the revised terms.
CONTACT US
Questions, comments, or a funny plant pun? We’d love to hear from you! Reach out at shanislivingcreations@gmail.com, and we’ll get back to you as soon as possible.
Thank you for choosing Shani’s Living Creations!
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